Junaid Naser, Senior Manager spoke on day one (20 March, 2012) at the Executive Roundtable, TM Forum’s Middle East Summit. The roundtable was titled:
‘Managed Services: Transforming Service Provider Business Models to Complete More Effectively’
- Effectively transferring costs from CapEx to minimised OpEx through managed services
- Examining the use of managed services to enter new markets: geographical and new services
- Determining the managed services CSPs might gain most benefit from: call centres, Network planning & maintenance, IT, billing, network sharing, service enablement
- Quantifying the risks associated with outsourcing to managed services and enabling the MSP to succeed
- Understanding the main reasons for MSP failure: Examining the optimum CSP, MSP relationship
The main conference agenda for the TM Forum Middle East Summit 2012 focused on these three core areas:
- Exploiting TM Forum Frameworx models to deliver profitable VAS and Mobile Broadband in the Middle East region
- Delivering Operational Excellence with TM Forum Frameworx
- Optimizing the Customer Experience to Drive Business Growth
To find out more visit TM Forum