Services

Mason Strategy Services provide our clients with specialist advice on how to get best value from future technology investments. We work with our clients to understand their business needs, and design strategic solutions that not only maximise benefits but help to avoid the potential risks of rapid technological change.

Many organisations worldwide have adopted our strategies for setting up competitive businesses, managing national and global operations, adding business value and providing valued products and services to their potential markets. Mason adopts a modular approach which allows clients to work with us on any aspect of their ICT strategy, or on an entire programme.

Our Strategy Services portfolio includes:

• requirements capture and definition
• options identification and appraisal
• cost benefit analysis and business case production
• outline planning and design
• sourcing strategy.

Mason Procurement Services can support organisations through an entire procurement programme or support specific elements in the sourcing cycle. Organisations use our procurement services when they do not have the market knowledge, experience, resources or procurement capability needed.

Our expertise is continually developing, using the latest and best thinking from the world of procurement, giving clients access to a depth of skills across the procurement cycle.

Our Procurement Services portfolio includes OJEU procedures, public-sector frameworks, and best practice from the private sector, covering:

• market testing
• tender preparation and management
• Competitive Dialogue and negotiation
• controls and compliance
• contract development
• supplier performance management
• strategic sourcing.

Our consultants have led formal procurement and implementation projects for major public-sector organisations, operators and blue-chip clients worldwide, offering an entirely independent perspective on suppliers and network solutions. We are able to provide a unique perspective on  ICT and telecoms projects because of our holistic view of the market – working with incumbents, alternative operators, new entrants, and end users across a number of industries.

Our implementation services are designed to ensure that our clients' ICT projects are implemented effectively and efficiently with least risk and disruption to the organisation.  

We help clients manage the introduction of the various project components, ensuring full compliance with the procurement, legal, financial and technical terms agreed with service suppliers and vendors. We also can assist clients with the monitoring and verifying of services rendered, and the management of funds allocated to a project.

Many of our consultants are qualified in PRINCE2 project management, the de facto standard used extensively by the UK government, and widely recognised and used in the private sector, both in the UK and internationally.

Our portfolio of services includes:

• programme and project management
• relocation consulting
• implementation support
• interim management.

By providing experienced programme and project managers we help clients to successfully manage mission-critical projects on time, ensuring the planned benefits of the project are fully realised. Our consultants are well versed in multi-stakeholder programme management, and know how to work within different organisational cultures to achieve success.

Mason’s Assurance Services are in place to ensure that clients’ ICT environments work as they should. Our services include audit and technical assurance, security management, and business continuity planning. Our consultants have extensive expertise and can readily adapt to specific client needs, whether assurance is required on in-house systems or outsourced arrangements.

Our Assurance Services portfolio includes:

• ICT project and programme assurance and audit
• architecture and infrastructure audit
• business continuity assessment and planning
• information security management
• outsource mediation
• outsource support
• service management review.

We can also assist outsource providers to deliver the best possible service to their clients, ensuring high rates of customer satisfaction and the resulting benefits this brings.  With a number of ITIL qualified consultants, Mason can help its customers to efficiently and effectively manage their ICT service management regimes.

Mason Review Services assess the technical and economic value that our clients are getting from their technology investments. Our experience of large-scale private and public-sector projects gives us a unique understanding of pricing and performance benchmarks, allowing us to help clients get the best deal from their suppliers.

Our consultants, supported by the use of public and independent sector research, including our own in-house data from our Research Division, will work to understand which services are best in class and offer greatest value. We will then provide an objective view of what can be improved in a way which optimises the mix of cost reduction and performance improvement.

Our Review Services portfolio includes

• performance and cost benchmarking
• estate and billing audit
• network optimisation
• contract review.

Mason is completely independent of suppliers and service providers, so clients can be confident of our objectivity.